Sell your mobile but with less hassle and downgrades
When you sell your phone with Reboxed®, our Techxpert engineers personally delete every last bit of personal data, to protect your privacy.
If you have an old phone that’s not working and can’t be repaired or rehomed, send it in to us we’ll make sure it gets safely recycled by our partners.
Millions of mobiles end up going to waste every year – before eventually ending up in landfills. And every single one of those devices has taken precious earthly materials to create.
We’re here to make it pay to rehome your old tech and reward people for reducing waste, to take the guesswork out of reselling used tech, and turn pre-loved in reloved.
Every year, the world throws out actual mountains of e-waste: 50 million tonnes and rising. We’re on a mission to rehome 100 million devices.
For every phone we rehome, we also plant 5 trees, reducing the devices C02 impact and helping your carbon footprint, so far we’ve got 70,000 trees in our forest.
Rehomed, reboxed, reloved
Over 7 million people don’t have access to the internet in the UK. That’s too many people who can’t connect with friends and family or access essential services.
Things the rest of us take for granted. The good news is you can help close that gap thanks to a little help from our friends at Hubbub. Have a good rummage and donate those old phones you’ve got lying around to us.
They’ll go to people who need them, and you’ll also be helping fight e-waste.
We accept a wide variety of electronics — not just phones. You can trade in:
Whether your device is brand new, lightly used, or faulty/broken, we’ll give you a quote.
(Note: certain criteria must be met for us to accept your device.)
Trading in your device with Reboxed is simple — just follow these four steps:
1. Get a quote & register your sale
Choose your device model, condition, and network lock status. We’ll provide an instant guaranteed quote.
2. Pack it up
We’ll send you a free sales pack (or you can print your own label). Packaging is easy and secure.
3. Send your device
Post it using our prepaid label or QR code. For large orders (10+ devices), courier pickup may be available.
4. Get paid fast
Once we receive and verify your device, we’ll issue payment on the same day (Monday to Friday, before 2 pm) via your chosen method.
Yes — as long as your device matches the condition you declared during the quote process.
If we find discrepancies (e.g. more damage than specified), we’ll send you an adjusted offer. You can either accept that or have the device returned to you free of charge.
We aim to process your payment the same day we receive your device, provided we receive it before 2 pm (Mon–Fri, excluding public holidays).
Absolutely. We accept working and faulty devices. The quote will be lower for items with defects.If your device condition exceeds our thresholds (e.g. missing critical parts or affected by water damage), we may reject the offer or return the device.
To ensure a smooth trade-in, follow these steps:
Back up your data externally (cloud, computer, etc.)
Remove the SIM card and any external memory cards
Perform a factory reset or wipe (we’ll perform secure data erasure on receipt)
Record your IMEI number (you can get this by dialing *#06#)
Take photos of your device’s condition
Unpair accessories (e.g. Apple Watch, Bluetooth devices) if applicable
Free postage options: We provide a free sales pack, QR code or prepaid label for up to 2 devices.
High-value items: You may opt for Special Delivery (insured) to protect your device.
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Multiple devices: For 10+ devices in one order, we offer a free courier collection or drop-off.
Registered post: If you choose to send via registered post, costs may range from ~£3 to £6.
We recommend insuring or tracking your parcel, especially for higher-value devices, since we cannot accept liability for non-delivery.
Currently, you can only trade-in on device at a time. simply finish the first quote and order, then hit the "trade-in another device" button at the end.
For accounts or businesses seeking to recycle many devices, our Reboxed Business service can offer additional support.
Once your device arrives, we run a thorough, industry-standard data wiping protocol to erase all user data permanently.
Even if you don’t perform a factory reset, your data is safe.
Additionally, we outline our full data protection measures in a dedicated article for peace of mind.
Yes. After registering your sale, you’ll get regular status email updates so you always know what’s happening.
If our inspection finds that your device’s condition differs from what you declared, we’ll send you a revised offer that reflects the true condition.
You have the option to accept that new offer or have your device returned, free of charge.
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